1-833-45-DENTIST

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Privacy Policy

Privacy Policy for 1-833-45-DENTIST

This Privacy Policy governs the manner in which 1-833-45-DENTIST, operated by EHASE, INC. (“EHASE”), collects, uses, shares, maintains, protects, and discloses personal information collected from and about you. It explains what information EHASE collects, how EHASE might use that information, how EHASE protects the information, the choices you have with respect to your personal information, and how you can contact EHASE if you have any questions or concerns.

I. Information You Provide to 1-833-45-DENTIST

The types of information EHASE collects depend on your use of 1-833-45-DENTIST, the ways that you interact with EHASE and its business, and what information you choose to provide to EHASE.

  • Service Requests: You may submit data to EHASE so that EHASE can respond to your request for information and provide access to services. This data may include personal information such as your name, address, telephone number, email address, dental insurance provider, dental needs, photos of teeth and gums, aspects of medical/health history, and credit card data.
  • Employment Information: EHASE collects pre-employment information (such as name, email address, telephone number, and resume) in connection with job opportunities you may apply for. Additionally, employment information (including personal information related to employment authorization, tax identification, benefits, and payroll) is collected in connection with its employees and contractors.

II. Automated Collection of Information through Web Activity

When visiting 1-833-45-DENTIST’s websites, EHASE automatically tracks certain information about you, including but not limited to URLs accessed immediately prior to and immediately after visiting an EHASE website, browser type, and IP address.

III. Collection of Information from Other Sources

EHASE may obtain information about you from:

  • Current or future affiliates or subsidiaries in relation to merger and acquisition activities;
  • Publicly and/or commercially available sources, including third-party publishers, advertisers, or social media;
  • Third parties with which we maintain business relationships, including third-party dental service providers and/or third-party vendors, and as permitted by law or agreement.

IV. Use of Information

EHASE may use your information for legitimate business purposes, including but not limited to:

  • Providing services to consumers and dentists in association with business agreements, such as identifying and presenting options within our network of third-party dental service providers.
  • Managing, maintaining, administering, and improving our websites, including conducting research and analytics.
  • Detecting, investigating, and preventing fraudulent transactions, abuse, and other illegal activities.
  • Communicating with you about services (including marketing communications, surveys, sweepstakes, webinar invitations, and service reviews).
  • Reviewing audio recordings of customer service calls to ensure quality service.
  • Performing other business activities as needed or as described elsewhere in this Policy.

V. Sharing of Information

EHASE may disclose information for legitimate business purposes, including but not limited to:

  • Third-party dental service providers and vendors who help operate or improve our website, assist with business processes, and support the provision of services. Personal information is disclosed to a dental service provider only upon your agreement for investigating the provision of dental services/products.
  • An affiliate or successor entity or as part of a corporate business transaction or merger and acquisition opportunity.
  • Compliance with the law, enforcement of terms of use and business agreements, and protection of the rights, property, and safety of EHASE and others.
  • At your direction or request or with your consent.

EHASE does not sell your personal information to third parties.

VI. De-Identified Information

EHASE may collect de-identified information and periodically de-identify information that had been personally identifiable. The use and disclosure of such de-identified information is not subject to any restrictions under this Privacy Policy, and EHASE may utilize it without restriction for any purpose.

VII. Your Choices

Where EHASE has collected and processed your personal information with your consent, you may withdraw your consent as permitted by law. Withdrawing your consent will not affect the lawfulness of any processing conducted prior to your withdrawal.

EHASE provides the option to opt out of future marketing communications within each marketing communication.

VIII. Data Rights

You may have certain privacy rights depending on your jurisdiction and as permitted by law, including:

  • Right of Access: You may request and access information about how EHASE processes your personal information.
  • Right to Portability: You may receive your personal information in a structured, commonly used, and machine-readable format and transmit it to another third party in certain circumstances.
  • Right to Rectification: You may request updates or corrections of inaccuracies within your personal information.
  • Right to Deletion: You may request the deletion of your personal information in certain circumstances.
  • Right to Restrict Processing: You may request EHASE to restrict the processing of your personal information in certain circumstances.
  • Right to Object or Opt-Out: You may object to and/or opt out of the processing of your personal information in certain circumstances.

These rights may be limited by applicable law.

IX. Contact

To exercise any privacy rights in relation to your personal information or if you have any questions, comments, or concerns about this Privacy Policy, please contact us at:

Email: [email protected]
Mail:
EHASE, INC.
Attn: Privacy Department
36 Traynor Ave,
Kitchener, ON, N2C 1V9
Canada

If you believe that EHASE has not complied with your data protection rights, you have the right to file a complaint with the data protection authority of your home country.

X. Miscellaneous

  • Data Retention: EHASE may retain information for legitimate business needs, including not communicating with you if you have asked us not to, detecting and preventing abuse of our website, illegal activities, and breaches of our Terms of Use, and complying with legal, tax, or accounting requirements. When there is no legitimate business need to retain your information, EHASE will delete it or de-identify it in accordance with applicable law.
  • Security: EHASE employs industry-standard technical and organizational measures to protect your personal information. Despite these measures, EHASE cannot guarantee the security of information.
  • Third-Party Websites: This Privacy Policy does not apply to information you directly provide to third parties. Such disclosure is subject to that third party’s privacy policy.
  • Children’s Personal Information: The website and business are directed to adults and are not intended for children under 18 years of age without parent or legal guardian consent. EHASE does not knowingly collect personal information online from children under 13. If you believe EHASE has collected personal information concerning a child under 13, please contact us to delete such information.
  • Changes: EHASE may update this Privacy Policy from time to time. Your use of any EHASE service at any time indicates acceptance of our current Privacy Policy.

Updated May 18, 2024